Who Am I?
Who Am I?
BrainstormMD Hosting Services provides reliable, remote co-hosting support for short-term rental owners across the United States. I take care of the day-to-day hosting operations—guest communication, calendar management, pricing routines, cleaner coordination, and review support—so your listing runs smoothly without you being on your phone all day.
My focus is simple: faster response times, consistent turnovers, fewer guest issues, and stronger reviews. You stay fully in control of your property and decisions, while I handle the operational workflow and keep you updated with clear weekly reporting.
Free 10-Minute Listing Audit: Share your listing link and I’ll send 3 practical improvements you can implement right away.
Core Services
Guest Messaging
I respond quickly to inquiries and messages, guide guests through check-in instructions, answer common questions, and help prevent misunderstandings before they become problems. When an issue happens (late check-in, complaints, missing items), I handle communication calmly and escalate the situation properly so it’s resolved fast and reviews stay protected.
Calendar & Pricing Support
I keep your calendar organized, reduce gaps between reservations, and support pricing routines to stay competitive during high and low demand. I monitor upcoming availability, recommend adjustments for slow dates, and help ensure your listing is positioned correctly—so you don’t leave money on the table or lose bookings due to poor scheduling.
Cleaner Coordination
A great guest experience depends on consistent cleaning. I coordinate turnover scheduling, share a clear checklist, and confirm completion using photo proof so standards stay the same for every guest. If supplies are running low or something is damaged, I notify you quickly and recommend the next action so the home stays guest-ready.
Weekly Reporting
You’ll receive a simple weekly summary of performance and operations: upcoming bookings, occupancy gaps, guest communication highlights, issues resolved, and priority improvements. This keeps you informed without overwhelm—and helps you make smarter decisions while I manage the day-to-day workflow.
How It Works
1) Free 10-Minute Listing Audit
Share your Airbnb listing link and your goal. I review the areas that impact bookings and reviews (photos, title, description clarity, house rules, pricing gaps, and recent feedback). You receive 3 actionable improvements within 24 hours.
2) Setup & System Build (1–3 Days)
If we work together, I set up your hosting workflow: message templates, check-in/check-out instructions, cleaner checklist + photo proof expectations, issue escalation rules, and weekly reporting format—so everything runs consistently.
3) Ongoing Co-Hosting & Weekly Reporting
I manage day-to-day guest messaging, calendar/pricing routines, cleaner coordination, and review support. You receive a simple weekly update so you’re always informed without being overwhelmed.
You stay in control. I handle operations and communication, but major approvals and owner decisions remain with you.
What Owners Get
Faster response time for guests (stronger experience + fewer complaints)
More consistent turnovers (cleanliness and readiness every stay)
Fewer last-minute problems through clear processes and escalation
Better review outcomes through calm, professional communication
Weekly visibility without daily stress
A repeatable workflow that can scale as you add listings
Operational Standards
To protect your property and reviews, I follow structured operating standards:
Response & Communication: fast replies during agreed hours, clear check-in/out guidance, calm issue handling
Issue Escalation: anything urgent is escalated immediately (safety, lockouts, major complaints)
Turnover Quality: cleaner checklist + confirmation (photo proof) + supply tracking
Owner Control: you keep control of pricing strategy, approvals, and payouts—no surprise changes
Privacy & Security: guest information handled responsibly; only required access is requested
Free 10-Minute Listing Audit
Want quick improvements before deciding anything? Submit your Airbnb listing link and I’ll send 3 practical fixes you can implement right away.
Frequently Asked Questions(FAQ)
Do you work nationwide?
Yes. I provide remote co-hosting across the USA. A property must have local turnover support (your cleaner or a team we coordinate).
Do you replace a property manager?
Not always. Many owners use co-hosting to stay in control while outsourcing daily operations.
What do you need to start?
Your listing link (or draft), house rules, and confirmation of local cleaning/turnover support.
How do you get paid?
Typically through a co-host payout arrangement (percentage or fixed fee) agreed with the owner. Pricing depends on scope and number of listings.
What’s the fastest way to begin?
Request the free audit. If it’s a fit, setup can begin in 1–3 days.