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BrainstormMD Hosting Services provides remote Airbnb co-hosting support for short-term rental owners across the United States. I manage the day-to-day hosting workflow—guest communication, calendar & pricing support, cleaner coordination, and weekly reporting—so your listing runs smoothly while you stay fully in control of your property and decisions.
My goal is to protect reviews, reduce guest issues, improve consistency, and give owners simple visibility without daily stress.
Core Co-Hosting Services
Guest Messaging & Guest Support
What I handle
Respond to inquiries and guest messages during agreed hours
Pre-arrival guidance (parking, entry, Wi-Fi, house rules reminders)
Support during the stay (questions, minor issues, troubleshooting steps)
Check-out reminders and review encouragement
Calm issue handling to reduce conflict and protect reviews
How it helps
Fast communication and clear expectations reduce complaints, misunderstandings, and negative reviews.
Owner approval
For major issues or cost-related decisions, I notify you immediately and request your approval before action.
Calendar Management & Pricing Support
What I handle
Keep calendar accurate, reduce gaps, and prevent missed dates
Monitor upcoming availability and weak dates
Recommend pricing adjustments for slow nights and high-demand periods
Support minimum-stay rules and gap-night strategy
Help align listing settings to avoid booking friction (where applicable)
How it helps
Better availability control + smarter pricing routines = fewer empty nights and fewer last-minute problems.
Owner approval
You stay in control of pricing strategy. I provide recommendations and follow your rules.
Cleaner Coordination & Turnover Standards
What I handle
Schedule cleanings aligned to reservation times
Share and enforce a turnover checklist (standards stay consistent)
Confirm turnovers with photo proof (when available)
Track supplies (toiletries, towels, basics) and notify you when low
Report damages, missing items, or maintenance concerns quickly
How it helps
Cleanliness is one of the biggest drivers of reviews. Consistent turnovers protect your rating and reduce refunds/complaints.
Owner approval
Any repair cost or replacement recommendation is shared with you first.
Weekly Reporting & Owner Updates
What you receive weekly
Upcoming bookings + occupancy gaps
Guest issues resolved and current risks
Pricing opportunities for weak dates
Cleaner/turnover notes (if any)
Priority improvements and recommended next actions
How it helps
You stay informed without being involved in every small task.
Optional Add-On Services (for owners who want more)
Listing Optimization (One-Time Setup)
Improve title, first photo strategy, and listing clarity
Tighten house rules and guest expectations
Improve check-in/check-out instructions
Set up message templates for common scenarios
Identify missing amenities and high-impact upgrades
Template & SOP System Build
Guest messaging scripts (inquiry → booking → arrival → checkout)
Cleaner checklist + photo proof rules
Issue escalation guide (what to do for common problems)
Weekly reporting template
“Guest-ready” standards you can reuse across listings
Service Boundaries
What I Do vs. What You Keep Control Of
I manage
Daily guest communication
Workflow and coordination
Calendar organization and pricing support routines
Turnover coordination and standards
Weekly reporting and improvement recommendations
You control
Ownership, payouts, and banking
Pricing strategy and approvals
Refund decisions (unless you authorize rules)
Repairs, vendor spend, and replacements
Final policy decisions (house rules, pet policy, etc.)
This keeps the relationship clear, professional, and low-risk for owners.
Who This Is For
Best Fit For
Owners who want to be hands-off but still stay informed
Hosts with busy schedules or multiple listings
Owners who want consistent guest messaging + turnovers
Hosts who want better reviews and fewer operational headaches
Want to see what I’d improve first?
Submit your listing link for a free 10-minute audit. I’ll send 3 practical improvements within 24 hours.
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